President and Chief Executive Officer
Jeanne A. McLaughlin was appointed president and CEO of the Visiting Nurse & Hospice for Vermont & New Hampshire (VNH) in January 2008. Jeanne has more than 35 years of experience in healthcare. In addition to her Visiting Nurse Association (VNA) experiences, she has worked at senior-level positions in hospitals, consulted in a variety of health care-related environments, and taught in several colleges. She served as president and CEO at Finger Lakes Visiting Nurse Services in upstate New York from 2004 -2008. Prior to this, Jeanne was the president and CEO at VNA & Hospice, part of the Mercy Health Systems, in Portland, Maine. In her roles as president and CEO, she standardized business practices and made significant financial and process improvements resulting in VNAs with engaged leadership, financial viability, and strong clinical outcomes. Jeanne is also an assistant professor and teaches at multiple master’s programs. She is certified as a case manager and holds a master’s certification in strategic planning.
Chief Clinical Officer
Cathy received her bachelor’s degree in physical therapy from Russell Sage College in Troy, N.Y. She has more than 30 years of experience as a practicing clinician, and has been a managing director for more than 20 of those years. She has direct experience in acute rehabilitation, post acute rehabilitation and home care. Cathy was promoted from Director of Rehabilitation in June 2016, a position she held since 2008. She graduated from the Master of Healthcare Delivery Science program at Dartmouth College in February 2017.
Director, Community Programs
Sheila is a graduate of Norwich University School of Nursing and the University of California at Dominquez Hills. She joined VNH in 1987 and has worked in multiple areas of the agency, including maternal child health, homecare and hospice nursing, community clinics, quality improvement, and education. She has been in nursing administration since 2006.
Director, Special Programs
A graduate of Mary Fletcher Hospital School of Nursing, Rita received a bachelor’s degree in sociology from Saint Joseph’s College in Windham, Maine, and a master’s degree in nursing and is certified as an adult nurse practitioner from the University of Vermont. Her experience includes more than 35 years of home care experience, including long-term care, maternal child health, and hospice. She holds certifications from the American Nurse Credentialing Center for nursing case management, public/community health clinical nurse specialist, and adult nurse practitioner.
Director, Human Resources
With more than 20 years of human resources management experience, Holly has directed all functions of human resources, including employee relations, on-boarding, training and development, program development, compliance, compensation, benefits, policy development, affirmative action, OFCCP, and state and federal audits. She holds a bachelor’s degree in organizational management and communication from Concordia University in St. Paul, Minn., and a master’s degree in human resources and international business from the American Intercontinental University.
Phillips holds a bachelor’s degree in nursing and a Ph.D. in philosophy/health care administration/management. He has held management positions in home health nursing and health care administration for more than 12 years. Most recently, he was vice president of operations at ACM Medical Transition Care, which is based in Sarasota, Florida.
Director, Integration and Performance Improvement
A graduate of Boston College, Sara received a bachelor’s degree in nursing from the University of Pennsylvania and a master’s degree in nursing in leadership from Franklin Pierce University. Sara has clinical experience in oncology, has worked as an ambulatory triage nurse and research nurse, and managed the clinical research nurse program and oncology clinic operations at the Norris Cotton Cancer Center. In addition, she received advanced performance improvement training and certification (Blackbelt) from the Dartmouth-Hitchcock Value Institute in 2003, worked in performance improvement leading enterprise wide clinical and administrative projects, and received master level performance improvement training from Thayer School of Engineering in 2014.
Director, Information Services
Justin Bell began his career at VNH in 2004 and has seen it through many stages of technical innovation in the years since. With nearly 20 years of Information Technology experience, Cisco and ITIL certifications, and a Masters Degree in Managing Information Systems, Justin strives for cutting edge technology, while ensuring remote VNH staff have the tools and resources necessary to care for the patients we serve.
Hospice Medical Director
Dr. Cristine Maloney joined VNH full-time in September 2016 after working for the agency for 4 years in the Hospice program. Dr. Maloney is a graduate of the University of Vermont College of Medicine. She is board certified in Internal Medicine, completing her residency at Yale School of Medicine, and is board certified in Hospice and Palliative Medicine, having completed her palliative care fellowship at Dartmouth-Hitchcock Medical Center. Dr. Maloney most recently worked at Gifford Medical Center as an attending physician in both internal medicine and palliative care, providing primary care as well as palliative care consultation.
Director, Community Relations and Development
Hilary R. Davis joined VNH in January 2017. She holds a Bachelor of Science in Business Management with a concentration in Leadership from Norwich University and has over 7 years of professional experience in strategic fundraising, event planning, and volunteer coordination. Prior to joining VNH, she was the Director of Leadership Giving in the Office of Development and Alumni Relations at Norwich University.
Gary Mayo, Chair